Website design and growth strategy for recovery & addiction centers.

I work with recovery and addiction centers to build credible, compliant online platforms that establish trust, improve discoverability, and support sustainable program growth.

Yin Yin Chan, Web Engineer / UX Designer

I've worked with recovery and addiction centers and more

Individualized experience, agency expertise

I’m a 2x internet business operator who has run a NYC-based web agency and co-founded a SaaS platform serving 15,000+ users. When recovery and addiction centers work with me, they gain years of expertise in building trustworthy, compliant websites that improve discoverability, engage clients responsibly, and support long-term program growth.

Empathetic, Mindful, and Outcomes-Focused

I design digital experiences that respect the seriousness of recovery while guiding prospective clients toward care. Through empathetic listening, mindful design, and strategic problem solving, I create websites that build trust, encourage outreach, and support long-term business growth.

Web Expertise for Recovery Organizations

I’ve delivered hundreds of web projects as a UX/UI designer, developer, digital marketer, and SEO strategist. For recovery and addiction centers, I apply this full-spectrum expertise to build websites and growth strategies that balance compliance, clarity, and measurable results.

Services

  • Websites designed for trust and action

    Attract aligned clients with compassionate, conversion-focused websites.

  • Website search optimization

    Improve visibility and credibility in Google search for treatment-related queries.

  • Content with credibility and clarity

    Build authority with clear, ethical, and discoverable recovery-focused content.

Working With Yin

I support recovery & addiction centers from new websites to ongoing development with agency-level expertise and without the agency overhead.

Website Partnership

$195 / mo

Ongoing care and stewardship for an established website.

Best for solo practitioners, small practices, therapists who want peace of mind.

  • Content updates & content management support

  • Minor design & layout refinements

  • Managed hosting, security, and backups

  • Technical maintenance & performance monitoring

  • Email support

  • Quarterly check-in

Growth Partnership

$750 / mo

Strategic support for practices growing their reach or offerings.

Best for group practices & therapists expanding programs, visibility & growth.

  • SEO-informed content updates & on-page optimization

  • New pages or sections to support growth

  • Ongoing usability & conversion improvements

  • Core integrations (forms, scheduling, email)

  • Managed hosting, security, and backups

  • Technical maintenance & performance monitoring

  • Priority support

  • Monthly strategic check-in

Platform Partnership

$1,750 / mo

Tech & strategy for organizations building programs & communities.

Best for organizations & brands expanding beyond a traditional practice.

  • Structured content with public & members-only sections

  • Ongoing support for memberships & gated access

  • New features for programs, groups, or learning experiences

  • Custom integrations & automations

  • Managed hosting, security, and backups

  • Technical maintenance & performance monitoring

  • Dedicated 1:1 support

  • Ongoing technical planning & roadmap support

On All Ongoing Partnerships

Pause anytime
Upgrade anytime
Downgrade anytime
Cancel anytime

Services

Website design Website development SEO Content strategy Content management Integrations & automations Groups, memberships & community Intake & onboarding UX/UI design Website architecture audit Speed optimization Conversion optimization

Workflow

Project kickoff — we start every project discussing the concept, scope, needs, your brand and industry
Architecture — we strategize and structure the site based on discovery prior and sorting required content and assets
Design — we explore and iterate through custom design direction based on discovery and research in previous steps
Development — we bring your designs to life through code, building dynamic interactions and integrations creating an engaging online experience
Review & Testing — we prepare a staging link and, through an iterative process, gather feedback and incorporate all content, updates, fixes, and optimizations
Launch + Beyond — we complete our launch checklist and set up the website to go live! Every project includes 2 weeks of post-launch support for anything that comes up

Tools

HTML/CSS/JS Ruby on Rails ReactJS CMS Tailwind Github AI Netlify Figma Cursor Loom Slack / Asana / email

I'm a trusted collaborator for all things web

"Yin is one of the best web designers I've worked with. She's built multiple sites for us across various platforms, always delivering pixel-perfect results. It's rare to find someone who's both a skilled designer and a talented engineer—Yin excels at both frontend and backend development. On top of her technical strengths, she's calm, communicates clearly, and consistently meets deadlines. Working with Yin has been smooth and productive every step of the way. I strongly recommend her to anyone who needs a reliable, top-notch web professional who can handle complex projects from start to finish."

Will Lerner

VP of Engineering, Monument (online treatment)

"Yin is is a fabulous web designer. When I first started my mental health private practice, Yin created a page for me out of nothing. She was able to ask all the right questions to help me create a vision that client's would be drawn to while highlight the skill set of myself and my employees. I highly recommend her!"

Jessica Jensen, LPC

Owner of Growth & Empowerment, Certified EMDR Consultant

"I've been lucky enough to work with Yin over the last 10 years. She always is a great collaborator, taking special attention to details that many developers overlook. Her speed at executing at such a high level of craft is incredible."

Matthew Moore

Head of Design, Lime

"Yin came on board to save our struggling project, and had a working prototype built out in just a couple days, with the full project completing smoothly several weeks later. She's fun to work with, has a good eye for UX, and left us with a best-practices codebase which was easy to understand and modify."

Paul Wagner

Senior Software Engineer

"I've had the pleasure of working with Yin and her team for several high profile projects that always had some form of a tight timeline and lofty set of expectations. (You know, typical agency projects). Yin is an effective communicator, who helped us figure out scope, timeline and ultimately a successfully delivered project. I highly recommend Yin Yin to anyone looking for someone who is hardworking, dedicated, knowledgeable and responsive."

Nicholas Daniel-Richards

Tech Founder

"Yin is by far the most responsive, communicative, and dependable developer I have ever worked with. We always knew what deliverables we can expect from Yin and when they would be delivered - and they would always be delivered as expected. She really paid attention to our requests and clearly understood our requirements for the project. Yin takes full ownership of her role when she worked with us."

Emma Cahalane

Tech Executive / Commerical Leader

Yin Yin Chan, Web Engineer / UX Designer

Frequently Asked Questions by Recovery & Addiction Centers

My name is Yin Yin Chan. I'm a Taiwanese-American New Jersey native currently living in Southern California.

I grew up in my family's restaurants, studied hotel management in Boston, then rediscovered my joy of creating digitally and immersed myself in the New York tech and startup community for a number of years.

You can call me a Full-Stack Engineer, Product Strategist, or simply a web expert. I'm a technical and product leader building interactive, engaging experiences on the web.

I design; I code; I market; I write content; I've also done customer support in my time as a startup founder. From scaling extensive web-based software to online shops to marketing websites, my expertise runs the gamut of the entire web spectrum..

I have been building projects, businesses, and communities online since 2006. I'm an all-around web expert in web design, engineering, user experience, and product development.

I work with organizations across multiple timezones, from NY / NJ to Houston, TX to San Francisco.

I offer an individualized service experience with agency expertise. My services include:

  • Website strategy & planning
  • Website design & development
  • User experience & user interface design (UX/UI)
  • Responsive, accessible web development
  • Content marketing strategy & SEO
  • Platform development for groups, communities & memberships
  • Scheduling & client portal development or integrations

Yes. Every web project includes initial post-launch support, and I offer ongoing partnership plans for organizations that want continuous care, strategic guidance, and development support.

Partnership plans start at $195/month and can be added to any website, whether I built it or you're bringing over an existing site.

I have an incredible wife and a spunky, spirited kid, and every moment with them is a joy. I love hiking, camping, biking, and going to the park to kick, throw, or hit a ball around — lots of movement throughout my days.

I am reachable via email at madewithyin@gmail.com and SMS text message at (818) 860-2443. You can also through the form on this website.

What would you like to collaborate on with Yin?